Please contact us and/or arrange a meeting with our SMART SOLUTION Marketing Manager to discuss your needs (see also under “Packages”).
After this first meeting and information gathering process, we will send you within the next 3-5 business daysa personal proposal for your project, including final charges (if not in accordance with our packages) and timeline.
Please take note that we mean by business days all working days from Monday to Saturday.
Having received your personal proposal we kindly ask you to check it and inform us whether corrections are necessary, so we can readjust it.In order to continue now, we kindly ask you to provide the following to us: Your signature on your personal proposal for approval and for accepting our “Terms and Conditions”. A 10% advance of the final charges. First data for your future website (usually text and pictures) Your requested domain name (for example: www.yourname.com) Having received these, we will first of all check (if not done already before) whether your requested domain name is available. If it is, we will register your domain name and our SMART SOLUTION Design Team will create a concept (demo) website within the next 5 business days. Usually this concept website consists of the first page (front page) of your future websites. We will send you this concept design of your front page and ask you kindly to check it. Please let us then know your suggestions for improving this front page. If no major improvements are necessary we will adjust these within 2 business days.
With the adjustment of your front page, the foundation for your future website was laid. The next phase introduces the actual production of your website, meaning the programming. Our SMART SOLUTION Programmers will receive all information necessary from our SMART SOLUTION Web Designers to implement all coding. In order to continue with this phase, we kindly ask you to provide the following to us:
- A 40% advance of the final charges
- All data you wish to be included for your future website
After receiving the above, our SMART SOLUTION Programmers will create your remaining websites within 1 business day for each page you asked for.We will keep you up-dated about the process of your websites by sending you further data which you may kindly check from time to time. At this point, the amount of changes need to be within a reasonable scope.
As soon as your project is completed, we will also provide you with a written notice. In order to launch your website and deliver you all work we kindly ask you to pay the remaining balance of 50% of the final charges. Having received it, we will launch your desired website within 2 business days. As a matter of course, if problems occur, we will try to solve them as soon as possible and within the first month, free of charge. In order to make sure that your are familiar in using your new website, we kindly ask you to meet with our SMART SOLUTION Programmers to receive instructions on how to use your new website (and how to access and administer your website via your personal Content Management System (CMS)).
Please take note that the CMS is only for „Gold Plan” and “Deluxe Plan”.